ARPBuild around the way your business works.
What it means for a system to adapt to people, processes, and the work already happening.
The process contains knowledge.
The way a business works holds experience: who can resolve an exception, which evidence a decision needs, and why a step exists. Improving a process starts by understanding that knowledge. A new system should make it easier to use and maintain, rather than requiring people to translate their whole business into someone else’s vocabulary.
Different views. Connected work.
An owner may need to see what needs a decision. An operator may need the next action and the details to carry it out. An agent may need structured records, tools, permissions, and a procedure. Those views should share the same underlying work. This is the idea behind adaptive representation: change what is useful to see while preserving identity and history.
Begin with one point of friction.
Choose a handoff that repeatedly loses information, a task that requires the same explanation every time, or a decision that takes too much searching. Map the relevant people, records, and permissions. Define a useful result in terms of the work: the recipient can continue without asking for the whole story again. This is more actionable than deciding to automate everything at once.
Let the system improve with people.
Agents can help identify missing relationships, prepare updates, and propose a better procedure. People supply judgment and decide which changes belong in their business. Keep the reasoning and evidence for the change, test its effect, and retain a recovery path. The aim is more room for people to do good work as the system becomes more useful.
Core ARP
A complete open-source core that brings your work, knowledge, people, and agents into a system your business can shape.
Meet Core ARP