WhatsApp integration

Delete your WhatsApp connection data.

Clear information and practical controls for Morning’s WhatsApp integration.

Effective October 24, 2026

1. Send a request

Email [email protected] with the subject “WhatsApp data deletion”. Identify the connected business/workspace or the conversation concerned, and say whether you want disconnection, deletion of specific conversation data, or deletion of the whole Morning connection. You do not need a Morning account to request deletion of your own conversation data. Do not send passwords, tokens, secret keys or entire conversation exports.

2. Verify the request safely

We acknowledge the request and verify that it concerns your data or a business connection you are authorized to manage. We may ask for a minimal ownership check through an existing authenticated channel. An individual conversation request does not authorize deletion of an entire business workspace. If the connected business controls the requested records, we coordinate the request with its authorized operator.

3. Remove the applicable Morning data

An authorized administrator can delete the exact conversation and its stored messages and image content. For a whole connection, the administrator first disconnects it, reconciles provider access, then removes conversation data and the stored installation credential and mapping. This is a support-assisted administrative process, not an automatic deletion API available to connected agents. Disconnection alone does not erase history. We do not erase unrelated businesses’ data.

4. Receive confirmation and any limits

We send confirmation describing the scope completed and any unresolved provider step or justified retention exception. If we cannot verify or complete the request, we explain what is missing. Minimal legal, security or opt-out records may need to remain. Backups and third-party copies require separate handling; we do not promise an immediate purge from every system.

WhatsApp and connected clients

Removing Morning data does not delete messages already delivered to WhatsApp participants or copies a client or agent has received. Use those providers’ controls or contact their operators separately. You can revoke Morning’s access through Meta’s business-integration settings to prevent further provider access; also request deletion if you want Morning’s existing stored data removed.

Related policies

Website privacy Website terms WhatsApp privacy WhatsApp messaging policy WhatsApp business terms Cloudflare privacy Zoho privacy

Questions or a data request?

[email protected]