WhatsApp integration

Terms for the WhatsApp app.

Clear information and practical controls for Morning’s WhatsApp integration.

Effective October 24, 2026

Scope and authority

MORNING ARP S.A.S. operates this independent WhatsApp integration. These terms apply to its pilot, MCP tools and managed runtime. Connect only business assets you own or are authorized to administer. Use only enabled features and permissions. A managed-service agreement may set additional scope and responsibilities. Your connection does not mean approval by Meta for public customer onboarding or every API capability.

Authorized messaging

Use the integration for legitimate conversations with the required recipient consent and authority. Free-form replies require a verified open 24-hour customer-service window. Outside that window, use an eligible approved template with the required consent, or wait for a new inbound message. Morning returns a specific policy error when an action is not currently allowed. Opt-outs and human-handoff pauses still apply; do not bypass them. Sandbox connections send only to server-allowlisted test recipients.

Your data, clients and instructions

You retain rights to your content and authorize Morning to process it for the connection and actions you request. You are responsible for content accuracy, rights, recipient notices and lawful use. Choose trusted agents and grant only the access your workflow needs. A connected agent cannot override the server’s consent, service-window or account boundaries. Do not expose credentials or private customer data to an unauthorized service.

Prohibited conduct

Do not use the integration for spam, deceptive or unsolicited messaging, impersonation, unlawful activity, unauthorized collection or disclosure of personal information, or prohibited content under WhatsApp’s rules. Do not evade provider limits, account restrictions or security controls. Morning may pause or disconnect a connection to address misuse, compromise or provider requirements.

Availability and provider charges

Meta controls its permissions, review decisions, template approval, delivery and rate limits. Features may change or be unavailable. Pilot features are provided as available; we do not guarantee message delivery, uninterrupted operation or a business result. Meta or other services may charge under your separate arrangements; connecting this integration does not purchase a phone line or create a paid Morning subscription. Nothing here excludes rights that applicable law does not allow us to exclude.

Privacy, disconnection and contact

Our integration privacy notice explains data use, retention and connected clients. You may ask to disconnect or delete data through [email protected]. Revocation and deletion are different actions; deleting Morning’s data does not recall messages or erase copies in WhatsApp or connected clients. Morning is not operated, endorsed or sponsored by Meta or WhatsApp. Your use of their services remains subject to their terms and policies.

Related policies

Website privacy Website terms WhatsApp privacy WhatsApp messaging policy WhatsApp business terms Cloudflare privacy Zoho privacy

Questions or a data request?

[email protected]